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Built for Aesthetic Clinics & Medical Spas

Reply in 60 Seconds.
Win Every Lead.

The first practice to respond wins. Speed to Lead replies to every web inquiry, DM, and form submission in under 60 seconds — qualifying, answering questions, and booking the consultation before they look elsewhere.

Enterprise experience from
GrabShopee
New inquiry · 14:32

“Hi — what's your pricing for Botox?”

Sarah · website form
< 60s
Speed to Lead replied · 14:32

“Hi Sarah! Botox starts at $14/unit. Want a free consult? Here are 3 open slots this week…”

✓ Booked: Thursday, 3pm
System active · Avg response time 38s
The Problem

Your Front Desk Is Costing You Patients

Before

A lead fills out your contact form. You reply 4 hours later. They already booked elsewhere.

With Emergent Ops

Speed to Lead follows up in under 60 seconds, every time, before they lose interest.

Before

Your phone rings at 7pm. No one answers. They book with the clinic down the street.

With Emergent Ops

AI Receptionist handles every call, text, DM, and website inquiry — 24 hours a day, 7 days a week.

Before

Your Botox patient doesn't come back for 8 months — not because they went elsewhere, but because no one reminded them.

With Emergent Ops

Rebooking Autopilot sends the right message at exactly the right treatment interval, on autopilot.

Our Products

Start With Speed. Layer On The Rest.

Each system unlocks the next. Get more leads first. Then handle the volume. Then keep them coming back.

Start Here

Speed to Lead

The first practice to respond wins. Our system reaches out to every new inquiry in under 60 seconds — qualifying, answering questions, and booking the consultation automatically.

  • Sub-60-second automated response to web leads
  • AI qualifies and answers common questions
  • Pushes warm leads directly into your booking calendar
  • Works across Instagram DMs, Facebook, website forms

Convert 3x more leads without extra staff

Unlocks
Once Leads Are Flowing· after Speed to Lead

AI Receptionist

Your always-on front desk. Handles inbound calls, texts, website chats, WhatsApp messages, and missed call follow-ups — without hiring extra staff.

  • Voice AI that books appointments over the phone
  • Instant missed-call text-back before they call a competitor
  • Website chat + WhatsApp integration in one inbox
  • 24/7 availability with no hold times

Never miss a patient inquiry again

Unlocks
Once Bookings Are Flowing· after AI Receptionist

Rebooking Autopilot

Treatments are cyclical. Botox every 3–4 months. Facials monthly. Laser series on intervals. Autopilot knows when it's time and sends the right message at exactly the right moment.

  • Treatment-specific rebooking sequences per service
  • Automated SMS & email at the right interval
  • Reactivates patients who haven't visited in 60–90 days
  • Turns one-time visits into recurring revenue

Increase patient lifetime value by 40%+

How We Work

From Setup to Full Autopilot

We handle the entire setup. You focus on your patients. Most clinics are live within 2 weeks.

1
We learn your practice before touching a tool.

Discovery & Mapping

  • We map your current patient journey — how leads come in, how they're followed up, and where they fall off.
  • We audit your tech stack: booking software, CRM, phone system, messaging channels.
  • We identify the highest-revenue leaks and prioritize what to fix first.
2
Custom to your practice — not a generic template.

Build & Configure

  • We configure each AI system to your services, scheduling rules, and brand voice.
  • We build treatment-specific rebooking sequences for every service you offer.
  • We test every flow on real scenarios before going live.
3
Live in 2 weeks. Improving every month.

Launch & Optimize

  • We launch with clear KPIs: response time, conversion rate, rebooking rate.
  • We monitor performance weekly and tune the AI based on real patient interactions.
  • Monthly reviews so the system improves as your practice grows.

Ready to see where AI can help your practice?

Get in Touch
About

Meet the Founder

Miguel Murillo

Miguel Murillo

Miguel spent years at Grab and Shopee — two of Southeast Asia's largest tech companies — where he helped scale patient-facing operations, automate customer journeys, and build systems that worked without constant human oversight.

After seeing how the same AI playbooks that power enterprise growth can be applied to independent practices, he founded Emergent Ops to bring those systems to aesthetic clinics and medical spas. No bloated software. No generic templates. Just AI that fits how your practice actually works.

Today, he helps clinic owners stop losing patients to missed calls and slow follow-ups — and build the kind of automated patient experience that keeps chairs full, month after month.

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FAQ

Common Questions

Free AI Audit

Is Your Practice Leaking Revenue?

Take our 2-minute AI Readiness Audit to find out how much revenue your practice could recover with the right automation — and get a personalized score.

Free — Takes 2 minutes

Is Your Practice Leaking Revenue?

Take our 2-minute AI Readiness Audit to find out how much revenue your practice could recover with the right automation — and get a personalized score.

Missed call score
Lead response grade
Retention rating